Title:  Manager Enterprise Risk Management

London, ON

Join us in shaping and maturing our Enterprise Risk Management program. 

We are seeking a strategic and collaborative leader to fill a vacancy for the position of Manager, Enterprise Risk Management (ERM). Reporting to the Director of ERM, this position serves as the architect of the department’s operational delivery and cross-functional coordination, supporting the organization in setting and annually refreshing its strategy and business plan. The Manager integrates risk, assurance, and resilience activities into a cohesive work plan that advances strategic objectives. In this capacity, the Manager will oversee execution and provide insightful reporting on performance, governance, and risk to drive informed decision-making.

What You Will Do

Strategic Governance & Reporting

• Strategy Planning & Execution Oversight: Manage the strategy process, including execution oversight and annual refresh of the business plan.
• Executive & Board Reporting: Develop integrated reporting packages for executive leadership and the Board, providing insights into strategy, governance, and enterprise risk.
• Strategic Alignment: Monitor the progress and risk profiles of key strategic initiatives to ensure the Company's long-term objectives are advancing.

Enterprise Risk Management (ERM)

• ERM Framework: Implement and evolve the ERM Framework to ensure consistent risk management practices across all business units.
• Policy & Standards: Establish and review risk policies, standards, and training programs to sustain a risk-aware culture.
• Risk Mitigation & Monitoring: Collaborate with leadership to develop mitigation plans, Key Risk Indicators (KRIs), and facilitate risk event reporting.

Internal Assurance & Audit

• Internal Assurance Program: Design and execute the internal assurance and control testing program to assess the effectiveness of the internal control system.
• Internal Audit Liaison: Serve as the primary point of contact for Internal Audit, monitoring plan progress and supporting management remediation.
• Advisory Services: Provide guidance to management on process design and control enhancements to address gaps.

Operational Resilience & Specialized Support

• Continuous Improvement: Design and execute a continuous improvement program to identify operational efficiency opportunities.
• Business Continuity: Manage the annual business continuity planning cycle, including recovery exercises and lessons learned.
• Insurance & Claims Management: Oversee annual insurance renewals and manage complex claims with brokers and internal stakeholders.
• Legal & Privacy Support (occasional): Support privacy matters, Freedom of Information requests, and legal workflows.

Safety 

• Adhere to all Occupational Health & Safety Act rules and regulations, the IHSA EUSR rulebook and London Hydro work practices. Report all injuries and near misses immediately. Perform all activities in a manner that protects the health and safety of yourself and others. Wear all personal protective equipment as required. Understand and comply with London Hydro Health and Safety policies.

• Perform other duties related to the above job purpose.

What You Will Bring

We welcome applications from all candidates, including those whose knowledge, skills, and experience have been developed through alternative pathways from the requirements listed below. London Hydro, at its sole discretion, may deem a job applicant to meet the job requirements if they have sufficient skill, alternate education, and/or experience related to the role.

• Bachelor's degree from a recognized university in Business, Economics, Finance, Analytics, or a related field, PLUS additional specialized training in a related area, is considered an asset.
• Minimum seven (7) years of relevant, progressive experience in strategy, risk, or governance environments.
• Certification or designation (CPA, CRM, PMP, CIA, Lean) is considered an asset; Professional development in ERM is encouraged. 
• Excellent written and oral communication skills, with the ability to independently adapt content, style, and tone for the intended internal and/or external audience.  
• Ability and initiative to work independently and to be proactive.
• Strong people leadership, supervisory, and coaching skills. 
• Ability to establish and maintain positive and collaborative cross-functional relationships at all levels of the organization.
• Excellent organizational, time management, leadership and interpersonal skills, with a commitment to accuracy. 
• Strong judgement and attention to detail. Demonstrates a collaborative and results-driven approach.
• Ability to solve problems in complex and ambiguous situations.
• Flexibility to adapt to changing requirements and priorities.
• Knowledge of the Ontario electricity distribution industry is considered an asset.
• Position necessitates a high degree of tact, diplomacy, discretion, confidentiality and integrity.
• Advanced proficiency in the use of Microsoft Word, Excel and PowerPoint.
• Valid Driver’s License Class G (a driver's license and an ability to drive is required in order to discharge the essential duties of the position).

Why Join Our Team

London Hydro has been recognized by Canada’s Top 100 Employers as one of the 2025 Southwestern Ontario’s Top Employers. This recognition is a testament to our unwavering commitment to excellence and our dedication to fostering an environment where every team member can thrive.

• Annual salary in the range of $117,300-$146,600. In addition, eligible employees may receive a discretionary incentive payment as part of this role
• Comprehensive Benefits Package, Including OMERS Pension Plan
• Competitive Vacation days with credit for professional experience
• Maternity/Parental Leaves Top Ups
• Learning & Development Opportunities 
• Recognition & Social Programs
• Wellness and Employee & Family Assistance Program
• On-site Cafeteria & Free Fitness Centre
• Corporate Cellphone
• Hybrid Work Arrangement 
• Positive, Collaborative and Safety-Focus Culture

Want to learn more about what makes London Hydro a great place to work? Watch our short video https://youtu.be/Pxw0_ZRnSKg, check our Strategic Plan 2025-2030 or visit our website at www.londonhydro.com. 

Background Checks and Other Information

The successful candidate will be required to complete a Criminal Record and education check prior to the commencement of employment.

While we appreciate all applications received, only those invited for an interview will be acknowledged.  In accordance with Canadian immigration requirements, this advertisement is directed to applicants who are authorized to work in Canada.

London Hydro is committed to fostering a corporate culture and climate that values and supports a diverse, equitable and inclusive organization. London Hydro is an equal-opportunity employer. Accommodation is available under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment. 

We recognize the importance of work-life balance. Currently, we offer a hybrid work arrangement (In-Office and Remote) in accordance with London Hydro policy. Please note remote work is not guaranteed in the future and is subject to change.